This Privacy Policy describes how Miami Friendors LLC collects, uses, and shares personal information about you and the choices that are available to you with respect to our handling of your information. This Privacy Policy applies to the personal information we collect when you interact with us online or offline or otherwise interact with us as described below. Our online and offline services and interactions with you are collectively referred to as “Services” in this Privacy Policy.

 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our personal information practices and the choices available to you.

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COLLECTION OF INFORMATION

Personal Information We Collect Directly from You
We collect the personal information you provide directly to us. For example, we collect personal information when you use our websites; sign up to our email newsletter; participate in a contest, promotion or survey; communicate with us via third-party social media sites; request customer support; or otherwise communicate with us.

The types of personal information we may collect include your name, email address, zip or postal code, billing address, shipping address, phone number, last four digits of the payment card,  demographic information, and any other personal information you choose to provide.

Information About Your Use of Our Services
We collect information about your use of our Services, such as the products you purchase or express interest in.

Personal Information We Collect Automatically
We automatically collect certain personal information about you when you access or use our Services or shop in our stores, including:

• Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.

• Device Information: We collect information about the device you use to access our online Services, including the hardware model and operating system and version.

• Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date of the purchase/return.

• Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use cookies, web beacons (also known as “tracking pixels”), and similar tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes. For more information about cookies and how to disable them, please see the “Cookies” section below.

Personal Information We Collect from Our Partners and Other Sources
We may obtain personal information about you from other sources and combine that with information we collect about you. For example, we collect personal information from the local postal services’ national change of address databases to verify and update mailing addresses.  If you interact with us on social media, we will also collect personal information about those interactions.

Personal Information We Derive
We may derive personal information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in purchasing a certain product based on your browsing behavior on our Services.

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USE OF PERSONAL INFORMATION

We may use personal information about you for various purposes, including to:

• Provide, maintain and improve our Services, including to facilitate and improve your in-market and online shopping experiences;

• Deliver the products and Services you request, or that are reasonably anticipated within the context of our ongoing business relationship, complete transactions, perform our contractual obligations and send you related information, including confirmations and receipts;

• Process your orders, payments and account adjustments and initiate, render, bill and collect payment for our products and Services;

• Conduct internal research and development and make business decisions about current and future product and service offerings;

• Respond to your comments, questions and requests and provide customer service;

• Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you;

• Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;

• Personalize your online experience and provide advertisements, content or features that match your profile and interests;

• Monitor and analyze trends, usage and activities;

• Process and deliver contest, promotion and sweepstakes entries and rewards;

• Detect, protect against and prevent security incidents and illegal or unauthorized activities, investigate complaints and claims and provide other security protections, such as identity verification;

• Protect users of our Services from fraudulent, malicious, deceptive, abusive or unlawful activities of others;

• Debug and repair errors in our products and Services and other activities to maintain and improve the quality and safety of our products and Services;

• Cooperate with law enforcement and protect the rights (including free speech), interests, safety or property of Miami Friendors LLC or our customers, service providers and other third parties;

• Comply with and enforce applicable legal and regulatory obligations and respond to governmental requests;

• Enforce our policies, terms and conditions or other agreements;

• Defend against or pursue claims, disputes or litigation – in court or elsewhere;

• Provide you the benefits of our loyalty program if you are a member of our loyalty program; and

• Carry out any other purpose readily apparent to you or described to you at the time the personal information is collected.

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SHARING OF PERSONAL INFORMATION

We may share personal information about you as follows:

• With vendors, consultants and other service providers who need access to such personal information to carry out work on our behalf, including to improve and enhance the products and services they provide to us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, analytics, marketing and advertising;

• In response to a request for personal information if we believe disclosure is in accordance with any applicable law, regulation or legal process or as otherwise required by any applicable law, rule or regulation;

• If we believe your actions are inconsistent with our user agreements or policies or to protect the rights, property and safety of us or any third party;

• In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company;

• With our current and future parents, affiliates, subsidiaries and other companies under common control and ownership;

• With our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;

• By publicly posting, at our discretion, your product review or other user content if you provide one; and

• With your consent or at your direction.

In the circumstance of a purchase of apparel on our website, we allow our e-commerce partner, Printful Inc., to directly collect personal information from you for the purposes of facilitating ordering and shipping internationally. This information collected by this e-commerce partner will be treated in accordance with their privacy policy. For more information about Printful Inc.’s privacy practices, see:

https://www.printful.com/policies/privacy

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ADVERTISING & ANALYTICS

We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect personal information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This personal information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online activity. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.networkadvertising.org and http://www.aboutads.info/choices. European users may opt of receiving targeted advertising by visiting http://www.youronlinechoices.eu/. Please note that you need to renew this choice on each device and browser you use to access our Services.

We may also work with third parties (such as Facebook, Instagram, and TikTok) to serve ads to you as part of a customized campaign on their platforms. If you prefer not to see customized ads from us, you can usually opt-out by changing your account settings or preferences on such platforms.

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DATA RETENTION

Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the processing purpose(s) for which the personal information was collected and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired.

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CHILDREN

We do not, in providing the Services, knowingly collect personal information from children. If you have reason to believe that a child has provided personal information to us via the Services, please contact us, and we will endeavor to delete that personal information from our databases.

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YOUR CHOICES

Managing or Deleting Your Online Miami Friendors Account
You may update, correct or delete your online account information at any time by logging into your account and navigating to the “My Account” page or by contacting us as indicated in the “Contact Us” section below. You can also contact us if you wish to deactivate your online account. Note that we may retain certain personal information as required by law or for legitimate business purposes. We may also retain cached or archived copies of personal information about you for a certain period of time.

Opting Out of Promotional Communications
You can opt out of receiving promotional communications from us at any time by doing the following:

• To opt out of promotional emails and text messages: Follow the instructions provided in those communications or contact us at hello@miamifriendors.com

Please note that even if you opt-out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites. For more information, please see the cookie policy.

Data Transfers and Privacy Shield
Miami Friendors LLC has operations in the U.S. and does not have operations in other countries.  If we create operations in other countries, we or our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

Residents of Europe

• • Miami Friendors LLC Entity Responsible for Your Personal Information

If you are a resident of the United Kingdom,  Miami Friendors LLC provide our Services to you and are responsible for your personal information when you use our Services. If you reside in the European Economic Area (“EEA”), Miami Friendors LLC provides our Services to you and is responsible for your personal information when you use our Services.

• Legal Basis for Processing
  We process your personal information described above:

   

  • As necessary to fulfill our responsibilities under our contract with you (e.g., processing payments for and providing the products you have ordered);

  • As necessary for our legitimate interests, including our interest in providing relevant and secure Services and improving our Services and products;

  • As necessary to comply with our legal obligations; or

  • As consistent with your consent, which you may revoke at any time.

• Exercising Your Rights You have the right to access personal information we hold about you and to ask that your personal information be corrected or erased and to port your personal information. You may also have the right to object to, or request that we restrict, certain processing or to withdraw consent you have previously provided. If you would like to exercise any of these rights, you may contact us at hello@miamifriendors.com . If you have a Miami Friendors LLC account, you may also review, update and delete certain personal information or adjust your marketing preferences by logging into your account.

• Questions or Complaints: If you have a concern about our processing of your personal information that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
  For individuals in the UK: https://ico.org.uk/global/contact-us/

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CONTACT US

If you have any questions about this Privacy Policy and you reside:

Please contact us at:
hello@miamifriendors.com

Miami Friendors LLC
6241 SW 20th ST
Miami, FL 33155